Help and contact information

Please note we are experiencing significantly high call and email volumes so you may have to wait longer than usual to speak to someone.

FAQs & online helpdesk


Delivery, Returns
Loyalty cardmore topics

Email us anytime


shopping@rspb.org.uk

Our customer team work 9am - 5.30pm, Mon - Sat

Phone to place your order


0345 034 7733

Open 9am - 5pm, daily

Call customer service


0345 034 7733

Open between 9am and 5.30pm, Mon to Sat