Contact us

Currently we cannot take phone orders due to the Coronavirus situation. Our customer service team are available to help you Monday - Friday, 9am to 5.30pm. If you have a query about the online shop, an order or products, completing the contact form or emailing us at shopping@rspb.org.uk is currently the best way to reach us.

Email us

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Call us


0345 034 7733

Please note we are experiencing high call volumes and that our order line is closed. You can still order online and contact us via email or the form on this page. Customer service available 9am to 5.30pm, Mon to Fri. Calls cost no more than calls to geographic numbers (01 or 02) and are included in inclusive landline or mobile minutes in the same way.