Contact us

Our customer service team are available to help you Monday - Friday, 9am to 5.30pm (closed on bank holidays). If you have a query about the online shop, an order, or a product, complete the contact form below or email us at shopping@rspb.org.uk.

Email us

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Call us


0345 034 7733

You can call us to place your order by phone (Mon to Sat, 9am - 5pm), or for Customer service (Mon to Fri, 9am to 5.30pm). Calls cost no more than calls to geographic numbers (01 or 02) and are included in inclusive landline or mobile minutes in the same way.